| The following Terms
& Conditions apply to all APF Travel, Inc (“APF”) programs
including those of all company divisions including but not limited to GoLatin
Travel and ABC Tour Company. Your agent will inform you should any specific
terms differ due to destination, departure date or other circumstances.
For additional information, please contact us at (800) 888-9168.
DEPOSITS & FINAL PAYMENT
A non-refundable deposit
of $300 per person per program and signed registration form are
required within 7 days of booking otherwise reservation will automatically
be cancelled. Deposits must be paid by check, direct bank deposit,
wire, money order or cash. Payment of deposit and/or final payment
indicates your acceptance of our Terms and Conditions. Final payment
of the total program price is due 60 days prior to departure date.
The land and sea portion of your final payment must be made by check,
direct bank deposit, wire, money order or cash, but the air portion
of your final payment may be made by credit card. If final payment
is not received by the due date, your reservation will automatically
be canceled and the appropriate cancelation penalty charged against
your deposit. The land portion of the program price is guaranteed
once deposit is paid. However, airfare may increase before final
payment, and your payment of the deposit indicates agreement to
cover any and all airfare increases. Once paid in full, both the
airfare and tour price are guaranteed. Only currency surcharges;
flight schedule changes which require additional nights and cost
to be added to the package; and deviations from the original itinerary
at the request of the entire tour group will result in an additional
assessment from each passenger. We also recommend all travelers
purchase travel insurance at the time of deposit to maximize usage
The deposit is non-refundable
except in the case of death, which must be evidenced by a death
certificate. Refunds of deposits only apply to the deceased individual,
and not towards family members or friends who have registered to
travel together, however they may postpone without APF penalty (air,
cruise, and train penalties still apply) and apply their deposits
towards a future APF program.
POLICY & FEES
Written notice of cancellation
must be received by APF by mail, fax or email. Oral cancellation
by phone will not be acceptable. The following fees will be assessed
per person per program prior to departure if you cancel your reservation.
Up to 61 days $300 + air/cruise/train penalties
refer to actual penalties and service charges assessed by airlines,
cruise lines, and train companies, especially after issuance of
tickets, pursuant to their respective rules and regulations. APF
reserves the right to issue air/cruise/train tickets immediately
upon receipt of your deposit.
31-60 days $500 + air/cruise/train penalties
8-30 days $800 + air/cruise/train penalties
0-7 days 100% non-refundable
& REVISION FEES
A fee of $35 per person
per program will be charged for any revision or alteration made
to a reservation after the booking is confirmed. Any alterations
risk the loss of air space or increased airfares. Name changes or
corrections will be treated as a cancellation of air and all normal
air cancellation fees will apply. A change of program date or itinerary
within 60 days of departure will be treated as a cancellation and
new booking; regular cancellation fees apply. Bookings made within
30 days of departure may incur special handling fees.
Airfare pricing is not
guaranteed until your entire program is paid in full and APF issues
the ticket(s). We reserve the right to recover from you increases
in airline-imposed fuel surcharges and any taxes, charges or levies
imposed by any government or its agencies. Please note that APF
is unable to supply ticket copies after departure.
Changes to air tickets after booking are subject to the following
Airline seats are limited
and sell out quickly. If APF is unable to confirm your air reservation
in its originally scheduled class of service, APF may offer an alternative
of either connecting flights, substitute gateways or a more expensive
booking category. Any additional air charges are the responsibility
of the traveler. You will be advised of these conditions, if any,
at the time of booking.
- Prior to ticketing:
service fee $50.00 per person
- After ticketing:
service fee $75.00 per person plus any airline imposed penalties
which may be up to 100% of the air ticket value.
All airlines reserve the right to assess additional air-related
taxes and fees, and as such APF must pass these on to the traveler.
Any additional fees charged by the airlines, such as for seat selection,
baggage checking and/or handling, and/or any other ancillary services
are the sole responsibility of the traveler. Additional air-related
restrictions may apply. APF reserve the right to use any airlines/tickets. Certain tickers might not eligible to earn airline mileage or any reward points.
Some of our departures are not guaranteed. If you are purchasing a non-refundable
air ticket, please make sure that your agent explains the restrictions associated
with non-refundable airfares. APF cannot be held responsible for any change
and/or cancellation penalties associated with these non-refundable airfares.
No refund or exchange
will be made for any unused or missed accommodations, meals, transportation,
cruise portion, tours or any other service.
It is strongly recommended
that all passengers purchase comprehensive travel insurance including
international air, cancellation and medical coverage. This may be
arranged through your agent. APF Travel Protection and Cancellation
Waiver premiums are not refundable once purchased.
INQUIRIES AFTER YOUR TRIP
If after your trip you
wish to inquire about any services provided, please ensure that
all correspondence is received by APF within 60 days of returning.
To expedite processing, please email all correspondence to tours@GoLatin.com.
All traveler passports
must be valid for at least 6 months from the return date of your
trip. U.S. citizens require a visa for Brazil, which must be obtained
prior to arriving in Brazil. For non-U.S. passports, please consult
with the appropriate consulates to determine if any visas are needed.
Securing any necessary visas is the responsibility of the passenger.
Travelers must obtain their required visa prior to tour departure.
APF is not responsible if you are denied entrance for any reason
to any country, even if you have a valid passport and visa.
FOR VISA FEES
If APF assists with your visa processing, all processing fees are non-refundable.
This includes situations the following situations: 1. The traveler cancels
the trip; and 2. APF cancels the group departure date but offers close alternative
dates and the same price to traveler.
To ensure the smooth operation
of the tour, we recommend that travelers be in good health. Please
consult with your physician regarding your wellness and ability
to travel long distances. APF reserves the right to decline to accept,
or retain any person as tour participant, should such person’s
health, mental condition, physical infirmity or general deportment
impede the operation of the tour or the rights, welfare or enjoyment
of other tour participants.
NOTE: There are higher altitudes in mountainous regions (8,500-15,000
ft) in certain programs particularly for Peru and Bolivia. Please
consult your physician for proper clearance and preventative care.
NEEDING SPECIAL ASSISTANCE
Any disability requiring
special attention must be communicated in writing to APF at the
time of booking. Passengers with disabilities are welcome on APF
programs, provided they are accompanied by a qualified and physically-able
companion capable of providing all assistance required, and do not
require special assistance from APF personnel.
Please note that most motor coaches, mini-buses and vans in Latin
America are not equipped with wheelchair ramps, and motorized wheelchairs/scooters
are not allowed. Many sightseeing attractions are not equipped to
River cruise vessels may not have elevators between decks. On stops
at different ports, steep stairs and pathways must be navigated
to get from the vessel to the road where tour buses can pick up
passengers for sightseeing. Most of the sightseeing is on foot.
Therefore, regretfully, we do not recommend these tours and cruises
to wheelchair bound passengers or to passengers with severe walking
limitations or other severe physical disabilities.
APF reserves the right to refuse to carry any traveler it decides
may require services and facilities that APF cannot guarantee will
be available in our programs. You agree to not hold APF responsible
for any decisions made by them or any service provider to refuse
to carry you, provide any special facilities or accommodation to
you or to provide any service to you.
APF welcomes children to participate in our programs, with age requirements
as follows: five years or older on regular tours; seven years or
older on Galapagos cruises
Program participants under the age of 18 must be accompanied by
an adult. If a child will be traveling with adults other than parents,
or with only one parent, it is the responsibility of the parent(s)
to contact the appropriate consulates and the applicable airlines
to ensure children have the required documentation for traveling
outside the U.S. Additional affidavits may be required by some airlines
when only one parent is traveling with the child.
Our programs require a certain minimum number of participants per
departure. If this minimum is not met, APF reserves the right to
cancel the departure and will offer the next nearest departure dates
to the traveler.
To ensure congenial
membership, APF reserves the right to accept or reject any person as a participant
and to expel that person from the remainder of the trip if that participant
exhibits behavior deemed incompatible with the best interest of the group.
are in US dollars and based on tariffs and rates of currency exchange in
effect at the time of printing. These rates are subject to change as deemed
necessary and fair by APF.
Security Administration requires the ticketing agency to collect passenger’s
personal information before travel. Please note if your booking contains
air segments, you must supply to APF the passengers full name as it appears
on the government-issued I.D. used when traveling, the passengers date of
birth, the passengers gender and the passengers redress number (if applicable).
Deposit and/or full payment will not be accepted for any booking until these
details are advised and if not received will prevent your travel documents
from being processed. Any increases to airfares due to delay in providing
these details will be the sole responsibility of the customer.
Prices per person are
based on two persons sharing a twin-bedded room with a private bath
or shower. When booking triple rooms, please note that the request
is based on sharing the existing bedding (two beds) in a twin-bedded
standard room or sometimes (but not always) a roll-away bed. Availability
of triple rooms is limited. Please note that single rooms may be
smaller than double rooms. Please note it is standard policy that
hotels only allow check-in after 3 p.m. Early hotel check-in requires
a pre-night to be booked and paid for. Passengers who are members
of hotel frequent traveler programs are not entitled to earn points
at any of the hotels featured on tours. Substitute hotels may be
used at certain times and will be of a similar standard wherever
Any special meal requirements
will be made on a request basis only. APF cannot guarantee special
meals are available and cannot assume any responsibility or liability
if passengers’ special meal requests are not fulfilled.
Baggage is carried at
the traveler’s risk throughout the tour. APF standard baggage
allowance for its programs is:
- 1 piece of checked
baggage maximum size 30”x18”x10” (76x46x25cm)
and weight 44lbs (20kgs), and
- 1 carry-on item
maximum size 14”x9”x22” (23x35x56cm)
These limits allow
us to meet all airline limits as well as fit all baggage in our
vehicles. Excess baggage charges and insurance are at the traveler’s
responsibility. Please note that certain programs such as those
using domestic airlines in Costa Rica will have more restrictive
baggage allowances. Your agent will inform you of those restrictions.
During local or national
holidays, certain facilities such as museums, restaurants, sightseeing
tours and shopping may be limited or not available. Alternatives
will be offered whenever possible. Please note most Christmas Markets
close prior to or on Christmas Eve.
Smoking is not allowed
on all flights, trains, ships, motor coaches, mini-buses or vans.
APF constantly strives
to improve its program itineraries and features. If such improvements
can be made or if unforeseen circumstances beyond our control make
changes to your program necessary, we reserve the right to modify
itineraries and to substitute hotels. At certain peak periods, duplicate
departures may operate and sometimes in reverse order, in which
case hotels may vary from those stated on your tour agenda. For
all cruises, in the rare event of water level problems on stretches
of any river, it may be necessary to operate part of the itinerary
by motor coach. APF will make best efforts to adhere to your original
In general, all travel
documents will be sent to you 14-21 days prior to departure via
priority service. Overnight delivery can be arranged at additional
cost. If we assisted in processing visas for you, your passport
will be sent with your travel documents.
INCLUDED IN BASE PROGRAM PRICES
If you leave the tour early at your own will, including due to illness
or as a consequence of official action by the government of any country
visited, you will be responsible for the costs of your transportation
to return home. APF will make best efforts to assist travelers with such
changes but these may incur penalties, fees and new transportation costs
that are the responsibility of the traveler.
you purchase a land & air package), air-related taxes and fees (these
are stated separately for land & air packages), optional excursions,
excess baggage fees, passport and visa fees, insurances of all kinds,
laundry, beverages, meals not detailed in the itinerary, porterage, tips,
and items of a personal nature such as telephone calls, incidentals and
Photographs in this brochure
and any APF marketing materials show places in local geographic
areas, but are not necessarily included in the tour or cruise. Maps
shown are for general information and may not accurately reflect
actual routings or be to scale.
& MEDICAL CARE
Please be aware that during
your participation in tours or cruises operated by APF, certain
risks and dangers may arise beyond our control including, but not
limited to, the hazards of traveling in undeveloped areas; travel
by boat, train, automobile, aircraft or other means of transportation;
the forces of nature; political unrest; and accident or illness
in remote regions without means of rapid evacuation or medical facilities.
APF does not assume any liability regarding provision of medical
care or the adequacy of any medical care that may be rendered. It
is understood that APF will use its best efforts to ensure that
adequate measures are taken in the event of a medical emergency.
DISASTER, POLITICAL UNREST & ACTS OF GOD
In the event of natural
disaster, political unrest and acts of God, APF will make best efforts
to assist travelers in making alternate arrangements. In such events,
airfare, cruise fare, train fare are NOT refundable and APF is not
liable in any way to procure any refund from these suppliers.
& LIMITATION OF LIABILITY
APF, as tour operator,
acts only as an agent for contracted services. All travel arrangements
included in your trip are made on your behalf upon the express
condition that neither APF nor its agents shall be liable or responsible
in the absence of its (or their) negligence for any direct, indirect,
consequential, or irregularity of any kind which may be accessioned
by reason of any act or omission of any person or entity, including
without limitation, any act of negligence or breach of contract
of any third party such as an airline, train, motor coach, private
car, cruise vessel, boat, or any other conveyance, hotel, sightseeing
provider, or local ground handler, which is to or does supply
any goods or services for this trip. Traveler understands that
APF neither owns nor operates such third party suppliers and accordingly
agrees to seek remedies directly and only with those suppliers
and not hold APF responsible for their acts, omissions or commissions.
Without limiting the foregoing, APF and its agents are not responsible
for any losses or expenses due to delay or changes of schedule,
over booking of accommodations, default of any third parties,
sickness, weather, strike, acts of God, acts of terrorism, force
majeure, acts of government’s civil disturbances, war, quarantine,
customs regulations, epidemics, criminal activity or for any other
cause beyond its control. All such losses or expenses have to
be borne and paid for by the traveler.
APF accepts no responsibility
for value, reliability, quality or authenticity of any goods purchased
while on tour or for any mailing, freight or shipping arrangements.
APF reserves the right
to substitute hotels, alter the itinerary, change any portion
of the tour and make any other alteration for the convenience
of tour operation. APF reserves the right to cancel the tour prior
to departure for any reason. Liability for such cancellation is
limited to full refund of money received by APF and this will
constitute full settlement with the tour member.
Baggage is carried
at traveler's risk and travel insurance with baggage coverage
APF is not responsible
for typographical or printing errors, or omissions in its marketing
materials and website. APF accepts no responsibility for extra
traveler costs, which may occur as result of a traveler failing
to secure adequate insurance coverage, which coverage is highly
recommended. Generally, your health insurance does not cover expenses
outside your home country. APF is not responsible for traveler’s
visa or passport requirements, nor will a refund of unused services
be made, nor reimbursement of any additional expenditure if a
traveler is denied entry to a country for this or any other reason.
The general conditions
under which you agree to utilize the services of APF may not be
amended in any way, except in writing, by an authorized officer
of APF. By utilizing the services of APF, you agree that the exclusive
venue for all claims shall be the County of Los Angeles, State
of California, and such claims shall be determined according to
the laws and jurisdiction of the State of California.
The payment of your
deposit and/or any partial payment shall indicate your consent
to these terms and conditions.
APF thanks you for your business.
APF Travel, Inc.
1721 W Garvey Ave, 2nd Floor
Alhambra, CA 91803 USA
(800) 888-9168 tel
(626) 282-9889 fax